Underground Storage Tank Operator Training
Class A & B Operator training for underground motor and fuel oil storage tank owners and their representatives.
Important update: NHDES has developed an online certification program that is available to both new and recertifying UST operators. There is no application fee for the exam and training modules. See details and dates below. In-person classes remain suspended at this time.
Training Options Online:
There are two different types of certifications approved for New Hampshire regulated UST facilities; therefore, NHDES is offering two distinct online exams. The “Dispensing Exam” is for all types of facilities including dispensing facilities (e.g. gas stations); and the “Non-Dispensing Exam” is for operators of non-dispensing facilities (e.g. heating oil). Please be aware that if you store both dispensing and non-dispensing substances you will need to take the “Dispensing Exam” to comply with the training requirements.
If you have an interest in becoming certified, please click on one of the following links to register:
Register for one of the Dispensing Exam Dates
Register for one of the Non-Dispensing Exam Dates
An email address is required to register for an online exam. This email address is only used for NHDES compliance purposes. After registration, an email will be sent that confirms registration and it will include links to the study materials as well as a link to enter the online exam platform. Please note, the link to “join” the online event will only work during the scheduled day and time of the event chosen. IMPORTANT: arrive before the exam starts, and do not leave the program after the exam has started or you will not be allowed to access the exam. Attendees are allowed to bring notes to the exam. The links to some dates will no longer be available when the maximum capacity is reached.
To access the study materials, which are in the form of 12 educational videos, click on the link to “view the materials”. This will be located within the email that confirms your registration. The materials will include blank forms associated with the training program as well as another link to the “Required Study Materials”. Please view all of these videos before the date and time of the scheduled online exam. The video for Vapor Recovery does not apply to those seeking certifications for non-dispensing facilities.
Current schedule of upcoming exam dates and times:
Wednesday, March 6, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, March 20, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, April 3, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, April 17, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, May 8, 2023
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, May 22, 2023
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, June 5, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, June 26, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, July 10, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, July 31, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, August 14, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
Wednesday, August 28, 2024
9 – 11 AM, Dispensing exam
1 – 3 PM, Non-dispensing exam
It is strongly recommended that you check your computer’s compatibility with the GoTo Training platform ahead of the exam date. This information will be provided in the registration confirmation email. Should you need assistance investigating this process further, please contact the Training Specialist at the contact information shown below and arrangements can be made for you to try the “join” link.
Training Requirements:
The Federal Energy Policy Act requires states to develop training guidelines. Effective August 8, 2012, the State of New Hampshire (NH) RSA 146-C:17-21 requires owners of New Hampshire regulated motor and fuel oil UST facilities to assign designated Class A, B and C operators who have been trained and certified by a NHDES-approved training program. The law requires all facilities to have at least one designated operator for each class.
- Class A operators will be designated by owners to have primary statutory and regulatory responsibility for the operation and maintenance of the facility. This class of operator could potentially be the facility owner or person in charge of the tank system.
- Class B operators will be designated by owners to implement applicable regulatory requirements as well as the daily aspects of the facility’s operation, maintenance, and recordkeeping. A maintenance person, an underground storage tank contractor, or consultant could potentially fill this class.
- Class C operators will be designated by the owner to have primary responsibility for responding to alarms, emergencies presented by spills or releases, and other problem associated with the operation of the facility. A store manager or maintenance person could potentially fill this class.
Owners must designate the Class A and B operators to NHDES by submitting a completed and signed Statement of Training form to NHDES and post a list of Class C operators at their facility.
There is no application fee for NHDES operator training. Class registrations are processed immediately. Statement of Training forms will be processed within 24-48 hours following receipt. Certifications must be renewed every two years from the operators’ previous certification date.
Training Re-certification
Re-certification can be obtained by either of the following options:
- Register the online tests, review all the study material, attend and pass the online test, or
- Operators whose facilities are in compliance are eligible to take the re-certification test without attending the course. Those appointments will be made per request; please contact the Training Specialist at the contact information shown below.
The following are the items that you need to accomplish after becoming trained and certified by an approved training program:
- Submit a completed Underground Storage Tank (UST) Facilities A/B Operator Statement of Training to NHDES.
- Class A and B Operators are responsible for completing either the Visual Monthly Inspection Checklist or the Visual Monthly Inspection Checklist - Non-Dispensing. Should they delegate this responsibility out to someone else, that information must be recorded on the form.
- Two items must be posted on-site: a completed List of Class C Operators and Response Guidelines (the owner would decide how their Class C operators should respond to an alarm or an emergency).
Approved Operator Training Classes
| Program Name | Date Approved | Operator Class | Contact Information |
|---|---|---|---|
|
NHDES |
May-26-2010 | Class A and B | |
|
ICC |
May-26-2010 | Class A | |
| UST Installation/Retrofitting – U1 | May-26-2010 | Class B | www.iccsafe.org |
|
Practical American Safety Solutions |
Sep-10-2010 | Class C | |
|
JMM Management Group |
Sep-10-2010 | Class C | |
|
UST Training |
Sep-27-2010 Feb-11-2020 |
Class C | |
| Tait Environmental Underground Storage Tank Class C Operator Certification |
Feb-15-2011 | Class C | |
|
Titan Management Group |
Mar-08-2011 | Class C | |
|
ECS Eclipse |
Apr-06-2012 | Class C | |
| Dependable Petroleum Service Company, Inc., Class C Operator UST | Feb-24-2017 | Class C | |
|
Petro Classroom |
Mar-08-2021 | Class C | www.petroclassroom.com |
