Boyd Smith Retires from NHWWA
Since joining the NHWWA in February 2020, Boyd, along with colleague and Office Manager Sue Kowalski, the Board of Directors and key professional partners across New Hampshire’s public drinking water sector, have helped make NHWWA a recognized, well-respected and effective force for safe, affordable drinking water. Some of NHWWA’s key successes include:
- Crafting and adopting a robust, customer-oriented strategic plan and thoroughly revising the bylaws to align with NHWWA’s 2020 Strategic Plan.
- Strengthening team recruitment, performance and succession.
- Redesigning and launching the website.
- Re-balancing print and electronic publications and initiating weekly emails to 2,000+ subscribers.
- Restructuring Operator certification training to specifically target Grade 1A, 1 and 2 candidates.
- Meeting annual operator certification goals that align with projected retirement rates.
- Co-founding and collaborating on legislative advocacy with other statewide water and municipal organizations.
- Building local workforce development programs.
- Engaging in the New England-led “Work for Water – New England” regional partnership.
According to Boyd, “working with all of the New Hampshire professionals committed to public drinking water has been an education, an honor, and a great privilege. At NHDES, I am especially grateful to Rene Pelletier, for his insights, honesty and unqualified support; Brandon Kernen for generously sharing his encyclopedic knowledge of everything from technical details to national policy; and to my training partner and colleague, Jason Smith, who always goes above and beyond to participate in and improve our educational programs.”