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New Hampshire Department of Environmental Services


Asset Managmenet logoWhat is Asset Management?

Asset Management is a systematic process of operating, maintaining, upgrading and disposing of assets cost-effectively while maintaining a level of service that is acceptable to the customers. NHDES’ mission is to establish a centralized location to provide information, technical assistance and funding opportunities to assist communities with the development of sustainable asset management programs.

The development of an asset management plan and implementation of the asset management program can help reduce operating risks and address infrastructure challenges as the infrastructure continues to age and deteriorate. Asset management enables an organization or a community to examine the need for each asset as well as the performance of the assets. This, in turn, allows the individual systems to self-evaluate their needs and funding strategies.

The ultimate goal of using asset management is to create a shift from “reactive” management of a community’s assets to “proactive” management, thereby increasing the impact of community water infrastructure investments. This is an important step toward building sustainable communities. Asset management should not be limited to water infrastructure, but moreover could be utilized to proactively manage all community assets.

Is it a Plan or a Program?

Asset Management is both, a plan and a program. An asset management plan is an integral part of an asset management program. You have to start by developing an idea into a plan. The plan is a written document that is detailed, task-specific and includes a description of steps already taken or steps to be taken. The data included in an asset management plan is static, up-to-date at the time the plan was written. The asset management plan is one piece of an asset management program, albeit a significant piece.
An asset management program combines the asset management plan with a method of delivery and a process. The method of delivery will include the tool(s) to be used to manage the assets such as an excel spreadsheet or asset management software. The process will include the methods or standard operating procedures developed to make sure that the delivery method is used as prescribed. In short, the program is the actual continuous implementation of the plan.

The State of Our Infrastructure

Drinking Water

According to the latest U.S. Environmental Protection Agency’s (EPA’s) national assessment of public water system infrastructure, the nation’s drinking water utilities would need over $380 billion in infrastructure investments over the next 20 years for thousands of miles of pipe as well as water treatment plants, storage tanks, and other key assets to ensure public health. A more regional study conducted in 2010 by NHDES and Wright-Pierce illustrated that NH will need approximately $1.713 billion in funding over the same period of time with an estimated $830.5 million of this total allocated to water distribution and transmission and an additional $668.3 allocated for water treatment.


For wastewater, the “needs” are assessed every four years as required by Congress. Information relative to the 2012 Clean Watersheds Needs Survey and previous surveys is available at For NH, the wastewater needs are estimated at $1.71 billion with $1.03 billion for repair and replacement of sewers and $681 million estimated for wastewater treatment.

NH Department of Environmental Services | 29 Hazen Drive | PO Box 95 | Concord, NH 03302-0095
(603) 271-3503 | TDD Access: Relay NH 1-800-735-2964 | Hours: M-F, 8am-4pm

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