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New Hampshire Department of Environmental Services

Small Business Ombudsman

The Small Business Ombudsman acts as the small business community’s representative in matters that affect it under the Clean Air Act Amendments (CAAA) and other environmental issues. Other responsibilities include conducting studies to evaluate the effects of the CAAA on state and local economies, and on small businesses in general. The Ombudsman also provides comments and recommendations to the United States Environmental Protection Agency and NHDES regarding the development and implementation of regulations that impact small businesses.

The Small Business Advocate (Ombudsman) does the following:

  • Provides proactive services to business owners to avoid
    • Delays in permit issuance
    • Penalties and fines for non-compliance
    • Purchasing non-compliant equipment
    • Unnecessary expense due to regulatory uncertainty.
  • Represents the interests of small businesses in legislative and regulatory development.
  • Facilitates the resolution of complaints and disagreements between business owners and NHDES in a mutually beneficial manner.
  • Develops and facilitates education and outreach programs on specific regulatory compliance issues.

NH Department of Environmental Services | 29 Hazen Drive | PO Box 95 | Concord, NH 03302-0095
(603) 271-3503 | TDD Access: Relay NH 1-800-735-2964 | Hours: M-F, 8am-4pm

copyright 2017. State of New Hampshire