Water Supply Engineering

Environmental
Fact Sheet
New Hampshire Department of Environmental Services 29 Hazen Drive Concord NH 03301
 

Print Version
 

WD-DWGB-7-1 2007

Water System Records Retention

At times, owning, operating, and maintaining a public water system can seem a daunting challenge. The paperwork requirements alone can feel overwhelming. Keeping complete, well organized records can greatly simplify the task of running a water public system. Records prove compliance, track system trends, and assist in the overall planning, operation, maintenance, and management of the water system. You cannot effectively run a water system and keep it in compliance without keeping and maintaining good records.

This document is designed to assist you in managing your systems records. Records should be kept in a safe secure place and readily available for use by the system operator or to be provided to a state or federal inspector upon request. If the ownership, management, or the operator of your system changes, all records are required to be transferred to the new responsible party.

The following is a summary of records that water systems should have and how long the records should be maintained. Most of the documents cited are required by state or federal statute. The rest are strongly recommended for efficient water system management and operation.

Documents Perpetually Kept, Maintained, & Updated
Sampling Schedules Review & update as necessary (quarterly)
Monitoring Waivers Approval letter & copy of application
Emergency Plan Update as necessary; review annually
Operations & Maintenance Manual Update as necessary
Distribution System Maps (As-Builts) Update as necessary
Inspection Logs  
Backwash Recycling Records  
   
Records Kept for 3 Years
Public Notice Documents Copy of notice & certification
Consumer Confidence Reports Copy of CCR and certification
Water Use Data Direct measurements & calculations
Water Conservation Program Meter readings, rate structure, outreach
Filter Monitoring Surface water systems
   
   
Records Kept for 5 Years
Bacteria Analysis  
Cross Connection Control Records Inspection, test, repair
   
Records Kept for 10 Years
Chemical Monitoring Analysis VOC, SOC, Nitrate, Nitrite, IOC, radiological
Disinfection Residuals If system disinfects
Water Quality Testing Chlorine residuals, temperature, pH, etc.
State Sanitary Surveys  
   
Records Kept for 12 Years
Lead & Copper Sample analysis, corrosion measurements
   
Permanent Records
Cross Connection Control Program Last legally adopted
Well Siting Approval Letter For wells approved after 1993
Pump Test results Include all pump information/specifications
Source Water Protection Plans Update periodically
Wellhead Protection Plans Update periodically
Disinfection Profiling/Benchmarks Surface water systems
Drinking Water Source Assessment Report  
Large Groundwater Withdrawal Permit  
Waste Disposal Documentation Include any discharge permits

For additional information, please contact the Drinking Water and Groundwater Bureau at (603) 271-2513 or dwgbinfo@des.state.nh.us. Drinking water fact sheets are available through DES web site at www.des.nh.gov/dwg.htm.

Note: Due to the length and complexity of drinking water rules, this list is not complete. Many of the listed documents are not applicable to very small water systems. If you have any questions or if a record you keep is not listed, please contact DES for clarification.

Note: This fact sheet is accurate as of January 2007. Statutory or regulatory changes, or the availability of additional information after this date may render this information inaccurate or incomplete.