The purpose of this document is to identify some of the many functions of a water system operator.  These functions may be performed by the certified operator required by Env-Ws 367; or may be assigned, by the certified operator, to an uncertified staff.

The functions listed below span the breath of the industry in such areas as management, operations, technology (engineering and treatment chemistry) construction, safety to mention a few.  In many systems, some of these functions may be performed by the Board of Commissioners or a hired contractor.  In addition, some of these functions are more applicable to municipal systems. This document is not intended to be a complete list but to indicate the diversity of activities required when operating a public water system.

1. Ensure compliance with the Safe Drinking Water Act.
2. Plan for future system growth;  develop a master plan, secure new water resource areas and/or water storage tank locations address growth in high elevation areas requiring a booster pump facility; and consider regionalization and/or interconnection with other systems.
3. Update all records and maps annually; particularly those showing buried facilities.
4. Develop standardized educational documents for answering consumer questions.
5. Protect the system from liability associated with malfeasance.
6. Ensure that billing and clerical functions are accomplished.  Integrate efficiencies when possible.
7. Review the efficiency of all production and operation actions.
8. Develop baseline data relative to actual cost of service.
9. Develop or update system rules and regulations.
10. Conduct in-house training of other staff or the Board of Commissioners.  In safety; and/or Emergency planning.
11. Develop the system's public relations effort, including

Coordinating  press interaction;
Developing a water system history; and
Participation in drinking water week activities.

12. Consumer confidence reports and other public notice.

1. Carry out preventative maintenance on facilities, and vehicles, and equipment.
2. Monitor the recharge area or aquifer for potential sources of pollution.
3. Conduct hydrant and distribution flushing and flow calibration tests.
4. Turn all gate valves annually.
5. Read water meters.  Recalibrate water meters.
6. Carry out a leak detection program.
7. Periodically inspect system facilities for wear, and vandalism.
8. Periodically evaluate pump efficiency.
9. Maintain treatment processes including monitoring for performance effectiveness.
10. Develop and implement:

Water conservation programs;
Backflow prevention programs.